Thomas Matthew Timber
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Privacy Policy

Last updated: June 2026

This policy explains how Thomas Matthew Timber ("we", "us", "our") collects and uses your personal information when you order from this website. We are committed to protecting your privacy and handling your data in line with UK GDPR and the Data Protection Act 2018.

Who we are

Thomas Matthew Timber is a trading name of Thomas Matthew Kitchens Ltd, a company registered in England & Wales (company no. 11692541). For any privacy queries, contact us at timber@thomasmatthewkitchens.co.uk. Our registered office is 4 Allens Lane, Poole, Dorset, BH16 5DA, and our VAT number is GB 401 3876 21.

What we collect

  • Your name, delivery and billing address, email address and phone number
  • Your order details (the timber, dimensions and quantities you request, plus any notes)
  • Records of your orders and our correspondence with you

We do not see or store your card details. All payments are processed securely by Stripe, who handle your payment information under their own privacy policy.

How we use it

  • To process, make and deliver your order
  • To contact you about your order or answer your enquiries
  • To arrange delivery with our chosen couriers and pallet carriers
  • To meet our legal and accounting obligations (including VAT records)

Our lawful bases

We process your data to perform our contract with you (fulfilling your order), to meet our legal obligations (tax and accounting), and for our legitimate interests (running and improving our business and preventing fraud).

Who we share it with

We only share your information where necessary: with Stripe (payments), with the courier or pallet company delivering your order, and with our accountant. We never sell your data, and we don't share it for marketing.

How long we keep it

We keep order and financial records for as long as the law requires — generally six years for tax purposes — after which they are securely deleted.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to its processing or request a copy. To exercise any of these, email us. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website itself uses no tracking or marketing cookies. When you proceed to payment, Stripe may set cookies that are strictly necessary to process your transaction securely.

Contact

Questions about this policy? Email timber@thomasmatthewkitchens.co.uk.

© 2026 Thomas Matthew Timber. Part of Thomas Matthew Kitchens & Furniture, Poole, Dorset.
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